rrCoaching
Privacy Policy
Welcome to rrCoaching Adolescents for Strengths.
This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use the Service and informs you about your privacy rights and how to protect them.
We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Introduction – Data Controller
The website located at rrCoaching.gr, hereinafter referred to as the ‘Website,’ is owned by the partnership ‘POTHITAKI OURANIA – VLAHOU RUTH GP,’ trading as ‘rrCoaching,’ headquartered in the Municipality of Papagou-Cholargos, Attica, Artemidos 69, ZIP Code 15561, hereinafter referred to as the ‘Company’ or ‘we.’
Phone: +30 690 640 62 52
Email: info@rrcoaching.gr
In the course of providing its services, and in compliance with its legal obligations, the Website collects certain information about its visitors, which may lead to their direct or indirect identification.
According to the applicable legal framework, some of this information constitutes personal data. You, as visitors or members, are ‘data subjects,’ and we, as the Company, are the ‘data controllers’ of your data.
If you have any questions regarding the management of your data or the exercise of your rights, please contact us at info@rrcoaching.gr.
2. Our Basic Principles for Processing Your Data
The Company is committed to processing your data in a fair and transparent manner, in accordance with the applicable legal framework, namely the General Data Protection Regulation (GDPR), Law 4624/2019, Law 3471/2006, and other relevant legal texts.
In simple terms, this means that:
– We process your data only for purposes that are explicit, lawful, and defined from the outset, and we do not subject them to further processing in a manner incompatible with these purposes (purpose limitation).
– We process only data that is adequate, relevant, and necessary for the purposes we set for their processing (minimization).
– We make every effort to ensure that your data is accurate, providing you with the opportunity to correct/delete it on a case-by-case basis.
– We retain your data in a format that allows your identification only for the period required for the purposes we set for their processing (storage limitation).
– We make every effort to safeguard the security of your data, protecting them, among other things, from unauthorized or unlawful processing and accidental loss, destruction, or damage.
As part of protecting your data, the Website implements a series of appropriate technical and organizational measures, adopts internal security policies, trains its staff, which is committed to confidentiality and privacy, and utilizes a range of technologies to ensure the security of your data (e.g., SSL certificate, encryption, certified hosting providers).
We regularly monitor security measures and, if necessary, adapt them to new best practices.
3. What Data We Process
As a general principle, the Company processes your data only when you actively provide it (e.g., by filling out a contact form).
However, this may not apply to certain data collected with the help of cookie files and to certain data collected automatically during your visit.
A. Automatically Collected Information
Due to the nature and operation of the internet, as soon as you visit the Website, our server records your IP address, which constitutes personal data, even if we cannot identify you based solely on this information, as well as some additional information, such as the date and time of your visit, the page from which your visit originated, the type of browser, and the operating system you are using.
The legal basis for collecting and storing data in special files (log files) is our legitimate interest in ensuring the security of networks, information, and services against random events or illegal or malicious actions that jeopardize the availability, authenticity, integrity, and confidentiality of stored or transmitted data (e.g., denial-of-service attack monitoring), as well as effectively addressing any technical issues.
This processing is in accordance with the relevant legal framework, as it does not involve serious risks to your rights and freedoms, and according to the GDPR, this processing is permitted to be based on our legitimate interest.
B. Information Provided by You
We process personal data that you provide to us in the following cases:
- Communication with the Company via email or the Website’s contact form
Full Name
Email Address
Phone Number (optional)
Important Note: In your message to the Website, you should only include necessary information regarding the issue you are interested in and avoid mentioning personal data of yourself or third parties.
We process the data you provide to us based on your consent (Article 6(1)(a) GDPR), which you have the right to withdraw at any time and request the deletion of your data. Sending only one email or submitting a form does not make you our “customer” and does not include you in our database.
- Sending of Newsletter
Email Address
We use your email address to send you updates on news and other matters that we believe are of interest to you regarding the Website and the Company.
We process the data you provide to us based on your consent (Article 6(1)(a) GDPR), which you have the right to withdraw at any time and request the deletion of your data.
The accuracy of the information submitted in all cases rests with those who submit it. Please be informed about the possibility of correcting your information in the section of the policy concerning your rights.
4. Recipients of Your Data
First and foremost, access to your data is granted to authorized personnel of our company, who process your data under strict confidentiality terms, only to the extent and within the framework of the legal purposes for which we have informed you above.
For the Website to be available online and support specific functionalities, the company has engaged certain partners (processors), who process your strictly necessary data only for the purposes mentioned above and only on our behalf and instruction, except for any legal obligations. When transferring your data, the company takes all necessary technical and organizational measures to ensure the optimal level of security.
These companies have been selected primarily based on their ability to securely process your data. These companies commit, through a contract concluded with the company, to provide necessary guarantees for the protection of Personal Data and to take appropriate technical and organizational measures to ensure lawful processing and to protect your data and rights.
These companies provide us with hosting services for the company.
5. Where and for How Long Do We Store Your Data
Your data is stored in the information system of the Website, which is hosted in a data centre located within the European Economic Area, where appropriate organizational and technical measures are applied to prevent any breach.
The data is stored exclusively for the time period necessary for the respective processing purpose. For more information on retention periods, you can contact us.
6. What Are Your Rights Regarding Your Data and How to Exercise Them
Based on the relevant legal framework, you have a set of rights regarding the processing of your data by the Company.
Specifically, you have the right to:
- Submit a request to the Company to be informed whether we process your data and, if so, what data it is (right of access).
- Request their correction (right of rectification).
- Request, under certain conditions, their deletion (right to erasure).
- Request, under certain conditions, the restriction of their processing (right to restriction of processing).
- Object, under certain conditions, to their processing by us (right to object), especially regarding processing related to commercial promotion (e.g., newsletter sending).
Compliance with the legal framework for data processing and, in this context, the exercise of your rights is a priority for the Company. For this reason, we reserve the right to request additional information necessary to verify your identity before exercising your rights.
In principle, the Company is obliged to respond to your request promptly and no later than within one month. If deemed necessary, considering the complexity of the request and the number of requests, this deadline may be extended by two more months. In any case, the Company will inform you as soon as possible, and in any case within one month of receiving your request, about the progress and the reason for any delay in satisfaction.
If your requests are clearly unfounded or excessive, especially due to their repetitive nature, the Company may either impose a reasonable fee, considering administrative expenses for providing information or communication or taking the requested action, or refuse to proceed with your request.
If you believe that the Company does not comply with personal data protection legislation, you have the right to file a complaint with the Hellenic Data Protection Authority (www.dpa.gr).
7. Hyperlinks to Third Party Websites
With the use of appropriate hyperlinks within the Website, visitors are provided with the opportunity to access third-party websites. The placement of these hyperlinks is solely intended to facilitate visitors during their internet browsing. It does not imply acceptance or approval of the content of the linked websites.
Accessing the respective website using the provided links is done solely at your own risk, and we encourage you to carefully read the privacy policy of each website you visit.
8. Cookies
Our website uses cookies and similar technologies to provide certain functionality on the website, understand and measure its performance, and provide targeted advertising. Please, if you do not wish information about your usage of our website to be collected via cookies, block the ability to record information about you through your browser settings.
9. Minors
The Company’s services are directed towards individuals over the age of 13, and individuals aged 13-18 only with the written consent of their parents or legal guardians.
If you are a parent or guardian of a child under the age of 15 and you are aware that your child has provided us with Personal Data, please contact us. If we discover that we have collected Personal Data from anyone under the age of 15 without verification of parental consent, we will take steps to remove that information from our servers.
Given that it is not technically feasible to effectively verify the age of users of the Website, we commit, in case the submission of personal information concerning minors under the age of 15 is reported, to delete all relevant information. This deletion is subject to the need to retain the information in case of establishment, exercise, or defense of legal claims or compliance with a legal obligation.
10. Changes to the Policy and Updates
This policy may be amended at any time. Guided by the principle of transparency, we are committed to informing you of any significant changes to our policy. However, it is your responsibility to regularly check our policy, as the use of the Website implies your acceptance of the policy.
Last Update: 23-05-2024
